RESCUE Data Recovery Edmonton Laboratory Get your files back FAST from Edmonton's ONLY Data Recover Laboratory Emergency Data Recovery & Disaster Recovery
HOME ABOUT RESCUE DRL RECOVERY FORMS SHIPPING INFO DIRECTIONS CONTACT US
DATA RECOVERY HOTLINE: 4-RESCUE (780-473-7283)
Toll-Free 1-888-697-9266 outside Edmonton Alberta & Area
Cost of Data Recovery Service: (prices are subject to change without notice)
 

Free Evaluation: We offer a free evaluation and will advise you on the most cost effective way of recovering your data securely and safely. No work will be performed without your permission.

FREE ROUND-TRIP SHIPPING. ASK HOW!

 Software Problems:  (Cases where the drive is functioning and working normally but data is missing e.g. deleted files, accidentally formatted and other operator-related problems)


Recovery fee: $289-$389 (Any drive without hardware damage)
  • No fix no fee policy: If we cannot recover your data, you pay no recovery fee!
  • Average time needed to complete Software Recovery is 6-8 Business Days.
Note: If your drive has a software related problem, do not use it! - do not attempt to run any tools to fix/repair or modify it. There may be a surcharge if your drive has been opened or physically tampered with by unqualified individuals.



Hardware Problems:
(Cases where the drive is spinning but not detected, is intermittent  or faulty)

Standard Hardware recovery: From $439 per drive.
For hard drives with circuit board, degraded media, firmware problems and any other problems requiring lab work without opening the drive in our clean-room area.

Complex Hardware recovery: From $789
 per drive.
For hard drives with internal problems requiring clean-room work which includes head transplants, motor transplants,platter burnishing or other additional internal procedures.

  • No fix, no fee policy: If we cannot recover your data, you pay no recovery fee!
  • If your drive is emitting any clicking or beeping noises, we advise you to unplug it immediately. The misalignment that makes the noises can possibly destroy your data.
     


Smart Phones/USB Flash/SD/Micro SD/CF/ Monolithic Card Complex Hardware Problems:
(Cases where the device is not detected, is damaged or faulty and requires PCB work)

 Flash Complex Hardware recovery: $389-$489 per drive.


SSD Drives Complex Hardware Recovery: $689-$789 per drive (Cases where the drive is not detected, is damaged or faulty and requires PCB work)
 
  • No fix, no fee policy: If we cannot recover your data, you pay no recovery fee!


Rush Procedures

Are you in a rush?


If you want our immediate attention for any type of recovery, a $100 RUSH fee (per drive) is required to begin work immediately; this ensures the fastest possible time to get your data back during regular business hours. Ask our friendly staff for this when you bring your drive(s) to us. 

  • Average time needed to complete a RUSH software recovery is 2-3 Business Days
  • Average time needed to complete a RUSH simple hardware recovery can be 3-5 Business Days
  • Average time needed to complete a RUSH complex hardware recovery will be quoted on a RUSH basis based on availability of parts and internal procedures required.

We also offer Emergency Services where our senior engineers work on your drive immediately and work 24 hours a day until it's completed. For more information see: Emergency Services



How is Recovered Data Returned to You?

Important: If successful, we offer to provide a 2TB destination drive for the recovered files at the price of $109.00 or a suitable drive if your recovered data is more than 2TB. You can also bring your own drive as long as it is blank and preferably new

If you have an urgent file you need right away, we can arrange to have it delivered to you electronically.
 
RESCUE Data Recovery Edmonton Laboratory
#201 - 17412 105 AVE NW
Edmonton, Alberta
CANADA T5S 1G4

Data Recovery Hotline: Local: 780-4-RESCUE (780-473-7283)
Toll Free (US & Canada): 1-888-697-9266
International (Outside US & Canada): +1-780-473-7283

www.RescueData.ca
 
 
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